Call-center: 8-495-970-00-08

More delight from purchases
because we:

More delight from purchases
because we:

How to save bonuses
1
Make purchases in O`KEY stores and in the online store O`KEY and show your O`KEY card at the cash register.
2
Get 1 bonus for every 100 rubles of your purchase.
3
Bonuses are given from the very first purchase.
Bonuses are not given for the purchase of tobacco, tobacco products and smoking accessories, nicotine-containing products, devices for the consumption of nicotine-containing products, O’KEY gift cards, lottery tickets and on the amount of the receipt paid for with bonuses.

Where to see the balance of bonuses

On your personal account on our site okmarket.ru
In O`KEY mobile application
On our hotline:
8-495-970-00-08
On the check after making a purchase in the O'KEY store
Spend bonuses on:
Novelties from limited
collections
 
«We exchange bonuses for discounts! This is a unique opportunity to buy your favorite products and taste new ones with discounts in exchange for bonuses.»
 

Help is needed?

New O`KEY bonus program

O`KEY have launched a new loyalty program.

Purchasing with the O`KEY card you receive bonuses for you purchases and special offers for cardholders only.

Bonuses might be spent on discounts on purchases. For spending bonuses, your card should have been activated.

Where does this program work?

Bonus program is available in all O`KEY stores.

You can take advantages of the program in any O`KEY store you choose.

How to get an O'KEY card

1. Download O`KEY mobile application and issue virtual O`KEY card.
2. Get your O`KEY card from any of O`KEY stores.

O`KEY card is free.

In a store, it cannot be given and activated without providing by you the identity document, some personal data and the acceptance of its processing.

You should activate card to gain all advantages of its holding.

What is a virtual O'KEY card

Virtual card is an electronic barcode of your O`KEY card. It is being created during the registration in our bonus program in O`KEY mobile application or in your personal account on the site okeydostavka.ru.

Making purchases in O`KEY stores you could show both virtual and plastic cards. To get or spend bonuses with the virtual card you should press on the card in your personal account before paying.

How to activate O`KEY card?

You should activate your card to get an opportunity to spend bonuses:

  • In O`KEY stores (on the informational point);
  • On our site;
  • In O`KEY mobile application;
  • Call our hotline: 8-495-970-00-08 (all day long).

What for should I activate O`KEY card?

It is necessary to spend bonuses.

Non-activated card allows you to get bonuses but not to spend them.

If you lose your card, you can restore it only if it is activated, saving all your bonuses.

How to change your O`KEY card in case of losing or damaging
In case of losing or damaging O`KEY card you should call our hotline or write an application to the O`KEY workers. After receiving the message your card will be banned, and you can get a new one for free with saving of all bonuses and information. Banning and free card exchange are available if the card was activated, and the activation profile was filled fully and correctly with acceptance of your personal data processing.
How to save bonuses

  • Make purchases in O`KEY stores and in the online store O`KEY and show your O`KEY card at the cash register.
  • Get 1 bonus for every 100 rubles of your purchase.
  • Bonuses are given from the very first purchase. They become active (available for being spent) from the next day after making a purchase.
  • Bonuses are not given for the purchase of tobacco, tobacco products and smoking accessories, nicotine-containing products, devices for the consumption of nicotine-containing products, gift cards, lottery tickets and on the amount of the receipt paid for with bonuses.

Detailedrules of getting bonuses


The details of spending bonuses

Activate your card and get an opportunity to spend bonuses.

Spend your bonuses to get discounts on novelties from limited collections in the O`KEY stores and in the online store O`KEY.

Show your O`KEY card on a cash register to spend bonuses.

You can spend only active bonuses.

All Bonuses not used by the Participant on activated cards are burned once a year. The only burning date is April 1 of each year. On 1st of April, bonuses accumulated over the previous year (from January 1 to December 31) will be burned. The validity period of bonuses for non-activated cards is 1 month from the date of their accrual.

What is an active bonus?
Bonuses are given right after the purchasing. However, they become available for spending only from the next day.
How to get a birthday discount?

The discount is given once and only during the 15 days ( 7 days before, 7 days after and on kid’s birthday). The discount is not given on tobacco, tobacco products and smoking accessories, nicotine-containing products, devices for the consumption of nicotinecontaining products, O’KEY gift cards, lottery tickets.  Birthday discount does not sum with other discounts. If the price of the product you have chosen with the discount is lower than lawful minimum, discount is given up to lawful minimum.

The discount is given for O`KEY cardholders only. For discount’s receiving you should tell the cashier your activation number, which would have be sent to you by SMS previously. SMS will be sent to you, if you provide reliable information within card activation and real birth date.

20% birthday discount is not given, if you purchase in the online store: okeydostavka.ru.

What should I do if I failed writing my birth date during the registration?
You could change your birth date if you call our hotline: 8-495-970-00-08. Please, notice that you could change your birth date only once a year. Mind that birthday happens once a year!
Why should I give my consent to information distribution?
To be up to date and know all the special offers and actions of O`KEY.
What should I do if I changed my phone number?
Please, call our hotline: 8-495-970-00-08.
How can I ban my O`KEY card?
For banning your O`KEY card you should call our hotline: 8-495-970-00-08 or go to our information desk in any O`KEY store.

The company reserves the right to deactivate the buyer's card if the owner violates Rules for using the card. The company is not responsible for direct or indirect losses, associated with the use of cards.

Hotline Phone:

8-495-970-00-08

(24/7)

Thank!
Your card is activated.
Use the card when making purchases in our stores and get more pleasure from shopping!
Activating
O'KEY card
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